Terms of Service
Please read these terms carefully before using our services.
These Terms of Service govern your use of TrackTeam, operated by Washey Information Technology, and its field team management services. By accessing or using our platform, you agree to be bound by these terms and all applicable laws. If you do not agree to any part of these terms, you may not use our services.
1. Acceptance of Terms
By accessing or using the TrackTeam website, mobile applications, or field team management services, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree to any part of these terms, you may not use our services.
2. Service Description
TrackTeam provides a comprehensive field team management platform that enables businesses to track employee locations in real-time, manage expenses and collections, verify field visits, and integrate with payroll systems. We reserve the right to modify, suspend or discontinue the service at any time with reasonable notice to active subscribers.
3. User Accounts and Responsibilities
You must create a business account to access our field team management features. You agree to:
- •Provide accurate, current and complete business and employee information.
- •Keep your credentials secure and not share account access.
- •Obtain proper consent from employees before tracking their location.
- •Take responsibility for all activities that occur under your account.
- •Comply with all applicable labor and privacy laws in your jurisdiction.
4. Intellectual Property
All content, logos, software, mobile applications, and design elements of TrackTeam remain our property. You retain ownership of the business data, employee information, and location data you provide, but grant us a license to process and store it to provide our services. We do not claim ownership of your business information or use it for any purpose other than providing our field team management services.
5. Prohibited Activities
You agree not to:
- •Use the service for any illegal purposes or violate any laws.
- •Track employees without their knowledge or consent.
- •Harass, abuse, or harm employees or other users.
- •Attempt to reverse engineer, hack, or compromise our security.
- •Share, resell, or sublicense access to our platform.
- •Interfere with the operation or performance of our platform.
We reserve the right to suspend or terminate accounts for violations of these terms.
6. Termination
We may suspend or terminate your access if you violate these terms or act in a way that may harm the service or users. You may stop using the service at any time. Termination may result in deletion of your content and information.
7. Disclaimer and Limitation of Liability
Your use of the service is at your own risk. TrackTeam is provided "as is" and "as available," without warranties of any kind. While we strive for accuracy in location tracking and data management, we cannot guarantee 100% accuracy at all times. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service, including but not limited to inaccurate location data, missed visits, or payroll discrepancies.
8. Changes to Terms
We may update these Terms of Service at our discretion. Material changes will be posted on this page, and continued use of the service constitutes your acceptance of the revised terms.
9. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts in Dubai.
10. Contact Information
If you have questions about these terms, please contact us at:
Thank you for using TrackTeam. By using our field team management services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.