TrackTeamField Technician Visit Verification
TrackTeam verifies field technician visits with GPS proof, replacing manual sign-off sheets and unverifiable phone calls. Get automatic job-site arrival and departure alerts, timestamped location records, and complete visit history for every technician on your team.
The Problem
No Proof of On-Site Visits
Field service companies rely on technician self-reporting to confirm job-site visits. Without GPS verification, managers have no way to confirm whether a technician actually arrived at the customer location, how long they stayed, or if the visit even happened.
Customer Disputes and Service Complaints
When customers claim a technician never showed up or arrived late, businesses have no evidence to resolve the dispute. This damages customer relationships and creates liability issues, especially for maintenance contracts and SLA-driven service agreements.
Inefficient Manual Tracking
Many field service teams still use paper job sheets, phone check-ins, or manual time logs to track visits. These methods are time-consuming for technicians, unreliable for managers, and impossible to audit at scale.
How TrackTeam Solves This
Automatic Job-Site Arrival and Departure Alerts
Set up geofences around customer locations and job sites. TrackTeam automatically sends alerts when a technician arrives at or departs from an assigned location. No manual check-in required — the system detects presence based on GPS coordinates.
GPS-Stamped Visit Records
Every visit is recorded with precise GPS coordinates and timestamps. Managers get a complete audit trail showing when each technician arrived, how long they stayed, and when they left. This data serves as verifiable proof for customer disputes and SLA compliance.
Route History for Complete Visibility
View the full travel path of any technician for any date. TrackTeam's route history shows every stop, every route taken, and time spent at each location. Identify inefficient routes, missed stops, and opportunities to optimize field schedules.
Verify Every Field Visit with GPS Proof
Replace manual sign-off sheets with automatic visit verification. Try TrackTeam free.
